Application Specialist

Full Time
1 year ago


Ÿ Fulfills total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers.

Ÿ Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers.

Ÿ Engaged by Account Managers to visits to current and potential accounts.

Ÿ Support Account Manager in new product and service introduction to customers.

Ÿ Recommends products and services that fit well with clients’ business needs during solution offer with Account Managers.

Ÿ Responds to more complex technical questions regarding the organization’s products, systems or services.

Ÿ Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.

Ÿ Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.

Ÿ Develops test applications used for testing modules, including customer-specific components.

Ÿ Support in Business Development

Ÿ Develops business plans in conjunction with Account Managers as appropriate, to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPI’s.

Ÿ Ensures proactive customer need analysis to be presented to Account Manager.



Ÿ Broad technical knowledge in Metal cutting tools.

Ÿ Structured, business orientated approach to support a diverse and geographically spread team with technical competence.

Ÿ Ability to manage customer requests and business issues effectively within a complex and global matrix organization, capable of leveraging functional resources working in a matrix organization

Ÿ Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant.

Ÿ Requires comprehensive knowledge of relevant software programs, e.g. CAD/CAM

Ÿ Knowledge in the field of digital technologies in metalworking (industry 4.0), LEAN processes and advanced metal cutting machining methods.

Ÿ Experience of project work and project management (engineering and productivity increasing)

Ÿ Ability to apply digital tools of Office 365 in daily work with internal and external stakeholders (ex., Teams and etc.).

Ÿ Strong execution capabilities for technical deployment of products and ensuring that the work is considered to be ‘closed’ in order that a commercial deal can be closed by the Account Manager.

Ÿ Able to create synergy, collaborate and gain commitment to execute action plan.

Ÿ Be structured and well organized including time management skills.

Ÿ Strong execution capabilities

Ÿ Being a good communicator and skilled at making technical presentations in front of a targeted group.




Ÿ Solid and proven technical experience with engineering cutting tools skills and knowledge.

Ÿ Proven track record in delivering good business results.

Ÿ Solid knowledge of commercial and technical terms and conditions with industrial customers.

Ÿ Relevant experience from CAD/CAM.

Ÿ Relevant application knowledge

Ÿ Project management knowledge and experience is an advantage

Ÿ Knowledge and experience of managing external and internal customer relationships is an advantage.

Ÿ People management experience is an advantage